STORE POLICY
AUTHENTICITY GUARANTEED
Each new & pre-owned timepiece sold by tagwatch.store is guaranteed authentic with a visible, verifiable serial number. Each piece is inspected and thoroughly documented by our expert jewelers. The authenticity of your item is 100% guaranteed or your money back.
REPUTABLE PRIVATE COLLECTORS
We are lifelong, expert private collectors. We are not authorized dealers or retailers for the brands we sell, which is why we are able to offer our timepieces at such competitive prices. However, we have a trusted reputation for our transactions with 100% customer satisfaction & positive feedback, which you can view here directly on our Top Seller eBay page.
WARRANTY
All watches sold by TAGWatch.store are covered by our in-house warranty for a period of 30 days after purchase. Watches that lose time, gain time, do not change day or date, or have any other signs of not working properly will be serviced under our warranty program.
The TAGWatch.store warranty does not cover any damage resulting from water damage or physical harm. Furthermore, the warranty does not cover polish for the watch case, any damage to crystal, band, bezel, straps, screws, crown/stem, finishes, clasps/buckles which are a result of normal wear and tear. Any lost parts of the watch, including stones, are not covered in our warranty. Any damage incurred as a result of exceeding the limitations of the watch manufacturer’s water resistance guidelines will not be covered with the warranty. Any third party repairs, outside modifications, or customizations will void the warranty.
RETURNS
All items purchased from TAGWatch.store are covered by a 30-day money back guarantee.
In the rare instance that you are not fully satisfied with your purchase, you may exchange or return your item for a refund (excluding original shipping fees) within 30 days of first receiving your item. Please see our Returns page for more details.
PAYMENT METHODS
- Credit / Debit Cards via Secure Store Checkout
- PAYPAL